Appearance
全局配置
商务英语
01 三个简单的口语技巧
The number one question I get from people working on their English is how do I sound more natural like a native English speaker?
大家学习英语时最常问我的问题就是：怎样才能说得更自然，像母语者一样？
Well I'm going to answer that question right now with three easy things that you can start doing today to sound more natural in your English.
今天我就来解答这个问题，分享三个简单技巧，让你从今天开始就能提升英语的自然感。
I'm saving the best for last today.
我把最实用的建议留到了最后。
My very last tip is going to be the most effective thing you can do.
最后一条建议绝对是最立竿见影的方法。
My first tip, don't use the word "will" when you're talking about your plans.
第一条建议：谈论计划时不要用"will"。
Now, will is the verb that we use for the future tense in English, but native English speakers don't really use "will" in situations when we're talking about things that we're going to do, things that we're planning to do.
虽然"will"确实是英语中表示将来时的动词，但母语者在谈论计划要做的事情时，其实很少用这个词。
Instead, we use "going to" or the present continuous tense.
我们更常用"going to"或现在进行时。
For example, I hear a lot of non-native English speakers say things like, "I will interview a candidate this afternoon".
比如我常听到非母语者说"I will interview a candidate this afternoon"。
Now that's perfectly grammatically correct, there is nothing wrong with that, but a native English speaker would either say "I'm going to interview a candidate this afternoon", or "I'm interviewing a candidate this afternoon".
这句话语法完全正确，但母语者会说"I'm going to interview..."或"I'm interviewing..."。
My next tip is to connect your words. Okay, what does that mean?
第二条建议：连读技巧。这是什么意思呢？
Well, native English speakers don't pronounce each word separately like I'm doing right now.
母语者不会像我此刻示范这样——把——每个——词——都——分开——读。
We join them together, we blend them together a little. today I'm just going to give you a few things to keep in mind as you're speaking.
我们会把词语连起来读，像打太极一样流畅。今天我先分享几个要点：
First, when one ends with the same letter as the next word begins, we connect the two words in our speech.
当相邻单词首尾字母相同时，我们会连读。
For example, we don't say social life, we say "socia-life". or his schedule, we would connect those two S's together to say "hi-schedule".
比如不说social life，而说"socia-life"；his schedule会连读成"hi-schedule"。
when the last sound of a word is a consonant and the first sound of the next word is a vowel, we have linking.
当前词以辅音结尾，后词以元音开头时，也要连读。
So for example, we wouldn't say speak up, we'd say spea-kup, we link the K and the U sounds "spea-kup", or this afternoon we link the S and the A sounds "thi-safternoon".
比如speak up读成"spea-kup"，this afternoon读成"thi-safternoon"。
Also, oftentimes two different sounds come together and form a totally new sound.
有时两个音组合会产生新发音。
We have this with T and Y, the T and the Y come together and make a "Ch" sound.
比如T+Y会变成"Ch"音。
So a native English speaker wouldn't say it's nice to meet you, we'd say "mee-ch-you", it's nice to meet you.
meet you读作"mee-ch-you"。
and D and Y often come together to make "AJ(zhu)" sound. So would you mind? Actually, sounds more like, "woul-zhe-you" mind, "woul-zhe-you"?
D+Y会变成"J"音：would you读作"woul-zhe-you"。
And now my number one tip to instantly sound more like a native English speaker, this is something that we native speakers do all the time with coworkers, with family and friends.
现在揭晓最关键的技巧——这是能让英语瞬间变地道的终极秘诀，我们母语者无论对同事、家人都会用的技巧。
I even do this with the King of England if I were talking to him, so what is it?
甚至面对英国国王时都会用这个技巧。
Use contractions. Okay, what's a contraction?
使用缩读形式。什么是缩读？
A contraction is two words push together with an apostrophe placed where the missing letters have been taken out.
就是把两个词合并，用撇号替代省略的字母。
When you don't use contractions, you're speaking grammatically correctly, but it just doesn't really sound natural, it kind of sounds a little robotic.
不用缩读虽然语法正确，但会显得生硬。
"I am going to the meeting", a native speaker would say "I'm going to the meeting".
"I am going..."母语者会说"I'm going..."。
"You have had big success with this campaign", "You've had big success with this campaign".
"You have had..."会说"You've had..."。
"Our competitors could not keep up", "our competitors couldn't keep up".
"Our competitors could not..."会说"couldn't..."。
with these three tips in mind, it's enough to instantly sound more like a native speaker and more natural.
掌握这三个技巧，你的英语就能瞬间变得更自然地道。
Alright guys, as always, thank you so much for watching, I appreciate all of you.
感谢大家！
TIP
总结：如何让英语听起来更自然（像母语者一样）
这段内容分享了三个关键技巧，帮助非母语者提升英语的自然度和流畅度：
1. 避免使用"will"谈论计划
- 虽然"will"是标准的将来时态，但母语者更常用 "going to" 或 现在进行时。
- 例如：
- ❌ "I will interview a candidate."
- ✅ "I'm going to interview..." 或 "I'm interviewing..."
2. 学会连读（Word Linking）
母语者不会把每个词分开读，而是会连读、合并发音，使句子更流畅：
- 相同首尾字母连读：
- "social life" → "socia-life"
- "his schedule" → "hi-schedule"
- 辅音+元音连读：
- "speak up" → "spea-kup"
- "this afternoon" → "thi-safternoon"
- T+Y → "Ch" 音：
- "meet you" → "mee-ch-you"
- D+Y → "J" 音：
- "would you" → "woul-zhe-you"
3. 使用缩读（Contractions）
母语者几乎总是用缩读，否则听起来会过于正式或机械：
- ❌ "I am going..." → ✅ "I'm going..."
- ❌ "You have had..." → ✅ "You've had..."
- ❌ "could not..." → ✅ "couldn't..."
最终结论
掌握这三点（避免生硬的"will"、学会连读、多用缩读），你的英语听起来会更自然、更像母语者！
02 高效写英文邮件技巧总结
"Are you spending too much time writing your emails in English? Well, relief is here because today I'm going to give you some perfect phrases that you can use for both formal and informal situations that's going to make your life a lot easier. If you're new here, I'm Maria. I'm a former marketing director and MBA from the US. So let's just say I have written a lot of business emails in my life. And now I want to help you do the same."
"你是否在英文邮件上花费了太多时间？别担心，今天我要分享一些适用于正式和非正式场合的万能句式，让你的沟通更高效。我是Maria，曾任美国市场营销总监并拥有MBA学位。可以说，我这辈子写过无数商务邮件——现在，我来帮你掌握同样的技巧。"
1. 选择合适的称呼
"First things first, we need to choose the appropriate greeting. For formal emails, use 'Dear [Mr./Ms. Last Name]' (though this is rare in the US). 'Dear [First Name]' is safer if unsure. In informal cases, 'Hello/Hi [First Name]' is most common."
"首先，选择合适的称呼。正式邮件可用'Dear [姓氏]'（但美国较少用）；若不确定对方偏好，'Dear [名字]'更稳妥；非正式场合直接用'Hello/Hi [名字]'。"
2. 开头寒暄
"Begin with a polite sentence using 'hope'. Formal: 'I hope this email finds you well.' (虽老套但安全). Informal: 'Hope all is well' or 'Hope your week is going well' (可省略'I')."
"用'hope'开头显礼貌。正式写法：'I hope this email finds you well.'（虽常用但不出错）；非正式可简化为'Hope all is well'或'Hope your week is going well'（省略'I'更自然）。"
3. 说明邮件目的
"Formal: 'I'm writing with regard to [topic].' Less formal: 'I'm reaching out about [topic].' For replies: 'Thank you for your email' (formal) or 'Thanks for the update!' (informal)."
"正式写法：'I'm writing with regard to [主题].'；非正式：'I'm reaching out about [主题].' 回复邮件时，正式用'Thank you for your email'，非正式用'Thanks for the update!'"
4. 安排会议
"Formal: 'I'd like to schedule a meeting to...' Informal: 'Let's set up a meeting to...' Ask availability: 'What time works for you?' Reschedule: 'Can we move/postpone?'"
"正式：'I'd like to schedule a meeting to...'；非正式：'Let's set up a meeting to...'。询问时间：'What time works for you?'；改期：'Can we move/postpone?'"
5. 附件与请求
"Attachments: 'Please find attached...' (formal) or 'See attached.' (neutral). Requests: Use 'Would it be possible to...?' or 'Could you...?' for politeness."
"附件：正式用'Please find attached...'，中性用'See attached.'。请求时多用情态动词显礼貌，如'Would it be possible to...?'或'Could you...?'"
6. 结尾与署名
"Formal closer: 'I look forward to hearing from you.' (Note: 'to hearing'). Informal: 'What are your thoughts?' Sign off: 'Best regards' (formal) or 'Best' (versatile)."
"正式结尾：'I look forward to hearing from you.'（注意用'to hearing'）；非正式可直问：'What are your thoughts?'。署名：正式用'Best regards'，通用选'Best'。"
TIP
核心技巧：
- 称呼按关系亲疏选择；
- 开头用"hope"拉近距离；
- 请求多用情态动词显礼貌；
- 结尾明确下一步行动。
适用场景：商务沟通、同事交流、客户往来。
结束语:
"Alright, that’s it! 希望这些技巧助你写出更地道的英文邮件。如有疑问，欢迎提问！" (Best, [Your Name]).
如何高效写英文邮件？
- 称呼：按关系选择正式/非正式。
- 开头：用"hope"拉近距离。
- 目的：直接说明意图（reaching out/following up）。
- 请求：多用情态动词（Would/Could）显礼貌。
- 结尾：明确下一步（I look forward to…）。
核心技巧：正式场合用完整句式，非正式可缩写/省略；附件、日程安排需清晰；保持礼貌但简洁。
Alright, that’s it! 希望这些技巧帮你写出更地道的英文邮件。如有疑问，随时提问！ (Best, Maria).
03 提升职场英语词汇和表达技巧
"Do you tend to use the same basic English words over and over again? Ball, ring? Well, I need to give you 5 power words to help you advance your vocabulary and sound more sophisticated and more confident when you speak English. Let's go!"
你是否总在重复使用相同的英语基础词汇？比如"ball"、"ring"？我将教你5个高阶词汇，助你提升表达水平，让你的英语听起来更专业、更自信。现在开始吧！
"Now let's say you want to make something happen faster... Our first power word is *accelerate*... ‘Trade and investment from the United States has the potential to accelerate these trends.’ That was a real-world example from Barack Obama..."
假设你想加快某事的进度（比如工作项目），用"make something faster"显得过于基础。更专业的词汇是accelerate（加速）。奥巴马曾举例："美国的贸易和投资可能加速这些趋势。"
"Now imagine you need to improve something to the maximum... Our next power word is *optimize*... ‘I'm constantly looking for ways to optimize my process.’ That was designer Chris Doe..."
若需将某事优化到极致（如低效的公司流程），可以用optimize（优化）。设计师Chris Doe说："我持续寻找优化工作流程的方法。"
"In business, we have to agree on projects or ideas... Our next power word is *align*... ‘They want to work for a company that aligns with their values.’ Said by GM CEO Mary Barra..."
职场中需与他人达成共识时，align（对齐）比"agree"更精准。通用汽车CEO玛丽·博拉提到："员工希望加入与自身价值观对齐的公司。"
"If you're managing a team, you might give tasks to others... Our next power word is *delegate*... ‘You can delegate and find other people.’ Said by Richard Branson..."
管理团队时，delegate（委派）比"give tasks"更专业。理查德·布兰森建议："创业者要学会委派任务。"
"Every organization serves specific people... Our next word is *target*... ‘We must target federal programs to the poorest.’ Hillary Clinton said..."
企业需要聚焦特定人群时，target（定向针对）比"reach"更精准。希拉里·克林顿提出："联邦计划应定向帮扶最贫困群体。"
"The next step is to use these words daily... Thank you!"
下一步是在日常对话中运用这些词汇。感谢！
TIP
这段旨在帮助英语学习者替换基础词汇，提升表达的专业性。主讲人通过真实案例（如奥巴马、维珍创始人等）讲解了5个高阶职场词汇：
- Accelerate（加速进程）
- Optimize（优化流程）
- Align（对齐目标/价值观）
- Delegate（委派任务）
- Target（精准定位受众）
核心方法论：在具体场景中（如项目管理、团队协作、市场策略）使用这些词汇，并模仿权威人士的例句。最后鼓励学习者主动应用，体现了"学以致用"的教学理念。
04 非正式商务英语俚语
I bet that you've always been told that business English is always super formal. Well I'm here to tell you today that that is not always the case. In fact, oftentimes it can be very informal. So I'm going to give you some super common business slang expressions that you need to know because you are guaranteed to hear them in the workplace.
我打赌你一直被告知商务英语总是非常正式。但今天我要告诉你，事实并非总是如此。实际上，它常常可以非常不正式。所以在这个视频中，我会给你一些超级常见的商务俚语表达，你必须知道，因为你一定会在职场中听到它们。
All right, so at work we're always talking about sending emails, right? Well, in informal situations you'll hear a slang word for this. So instead of send an email, we say shoot someone an email. In this case, the verb to shoot implies that it's something quick, you just write it really fast and hit send. And feel free to shoot me an email if you'd want it.
好的，在工作中我们总是谈论发送邮件，对吧？在非正式场合，你会听到一个俚语表达。所以我们不说“send an email”，而是说“shoot someone an email”。这里的动词“shoot”意味着快速完成，你写得很快然后点击发送。如果需要，随时可以给我“shoot”一封邮件。
I remember at one of my last jobs, we had this big team meeting scheduled, but half the team didn't show up and my boss was not happy about it. So afterwards, she sent everybody an angry email. So I could say she fired off an email afterwards to explain that attendance was mandatory.
我记得在我上一份工作中，我们安排了一个大型团队会议，但一半的人没来，我的老板对此很不高兴。所以之后，她给所有人发了一封愤怒的邮件。可以说她“fired off an email”解释参会是强制性的。
Now, if someone needs to speak to you quickly and informally, not in person, but on the phone or on something like Zoom, they'll often ask you to jump on a call. I actually saw this expression just the other day from a colleague who was asking to connect with me just for a really informal chat about a project that we're working on.
如果有人需要快速且非正式地与你交谈（不是面对面，而是通过电话或Zoom等），他们通常会让你“jump on a call”。前几天我就从同事那里看到这个表达，他想和我简单聊聊我们正在做的项目。
Now let's say you hear an idea that is just never going to work. It's not going to be approved, no way. Well, the slang way to express this is no, not gonna fly, not gonna fly to this election cycle.
假设你听到一个根本行不通的想法，它绝不会被批准。用俚语表达就是“not gonna fly”（行不通）。
When we need to follow up with someone and remind them to do something or ask them about something that we need, you'll often hear us use the word to chase. What does it mean to chase someone or something? Well, it means to pursue them, to go after them.
当我们需要跟进某人并提醒他们做某事或询问我们需要的东西时，你常会听到我们用“chase”这个词。“Chase someone”是什么意思？意思是追踪或催促他们。
If you're in an online meeting and a colleague needs to leave before it's over, in more formal situations, he or she might say, you know, excuse me, I need to leave. But in informal online meetings, we have a much more casual way of saying this will say I got a jump or I got a drop.
如果你在线上会议中，同事需要提前离开，在正式场合他们可能会说“抱歉，我需要离开”。但在非正式会议中，我们会更随意地说“I gotta jump”或“I gotta drop”。
When someone loses their job, whether they're fired or laid off, the slang expression for that is to get the boot small. Well, and Schiff got the boot from Intel. So as you heard in that example, it's often used in the past tense.
当某人失去工作（无论是被解雇还是裁员），俚语表达是“get the boot”。比如，“Schiff got the boot from Intel”。这个表达通常用于过去时。
All right, so have you ever been trying to reach somebody, you know, you're calling them, you're emailing them, you're just not getting any response? Well, this is what we call radio silence, a period of time where there's just no communication, no response from the other person.
你是否曾试图联系某人（打电话、发邮件），但完全得不到回应？这就是我们说的“radio silence”（无线电静默），指一段时间内完全没有对方的沟通或回应。
We have a pretty common slang word used to describe somebody who isn't very motivated. They don't really take care of their responsibilities. They don't really do what they're supposed to be doing in their job. A slang word for someone like this would be slacker.
我们有一个常用俚语形容缺乏动力的人：他们不认真负责，也不做分内工作。这类人被称为“slacker”（懒鬼）。
TIP
这段内容介绍了职场中常用的非正式商务英语表达，强调商务沟通并非总是正式。重点俚语包括：
- “Shoot an email”（快速发邮件）和 “fire off an email”（愤怒发邮件）。
- “Jump on a call”（快速通话）和 “I gotta jump”（需离开）。
- “Not gonna fly”（行不通）和 “chase”（催促跟进）。
- “Get the boot”（被解雇）和 “radio silence”（无回应）。
- “Slacker”（懒散员工）等。
视频最后提醒这些表达适用于非正式场景，并引导观众学习更高级的商务词汇。
05 高频商务英语表达
I'm giving you 10 of the most common business English expressions so that you can level up your language skills at work and also better understand some of the conversations around you. Now I've been hearing and using these expressions in my 15 years of working in marketing for global tech companies around the world. So you can take my word for it. You will hear them as well.
我将分享10个最常用的商务英语表达，帮助您提升职场语言能力，并更好地理解周围的对话。我在全球科技公司从事市场营销工作15年间，一直听到并使用这些表达。所以您可以相信我的话，您也会听到这些表达。
All right, let's kick off, kick off our first expression, a phrasal verb. To kick something off, it means to begin something, a meeting, a presentation, a conference call. In business English. We have so many expressions that come from sports, so I'm gon na guess that this one probably came from American football or maybe soccer, Since a kickoff is what starts the game. You'll often hear this at the beginning of meeting, for example.
好的，让我们"kick off"（开始）第一个表达，这是一个动词短语。"To kick something off"意思是开始某事，比如会议、演讲或电话会议。商务英语中有许多来自体育的表达，我猜这个可能源自美式足球或英式足球，因为开球(kickoff)就是比赛开始的动作。您会经常在会议开始时听到这个表达。
Now that everyone's here, let's kick off learning curve. A learning curve is the time or effort that it takes to develop new knowledge, learn a new skill, or even master a new job. We often say that there can be a steep learning curve, which means that there's a lot to learn with something. There's always a steep learning curve whenever you start a new job with little experience, heads up.
现在人都到齐了，让我们开始吧。"learning curve"（学习曲线）是指掌握新知识、学习新技能或适应新工作所需的时间和努力。我们常说"steep learning curve"（陡峭的学习曲线），意味着有很多内容需要学习。当您经验不足却要开始新工作时，总会面临陡峭的学习曲线。
To give someone a heads up is to warn them about something or let them know in advance that something is coming or that something will happen that's going to affect them some. You'll see this expression in emails a lot. And usually it's used pretty informally, just a heads up. Joe's going to present the campaign results to management next week, so we'll need to have them ready in time in the loop to keep someone in the loop means to keep someone informed about something such as a plan or a project, so that they know what's going on with it and what's happening.
"heads up"（提醒）是指提前警告某人某事即将发生或会影响他们。这个表达经常出现在邮件中，通常是非正式用法。例如："提醒一下，Joe下周要向管理层汇报活动结果，所以我们需要及时准备好。""in the loop"（知情人）意思是让某人了解计划或项目的最新进展，使他们知道正在发生的事情。
And most of you'll hear this or see this at the end of emails or at the end of conversations. Please keep me in the loop. I'll keep you in the loop quick when a quick win is an improvement that's visible to others, it has an immediate benefit to a team or an organization, and it can be done relatively quickly. For example, one of my old managers gave me the advice, whenever you start a new job, a quick win will help to prove your value early.
您会经常在邮件结尾或对话结束时听到或看到："请让我保持知情"或"我会及时通知您"。"quick win"（速赢）是指能快速实现、对团队或组织有明显好处的改进。例如，我以前的经理曾建议：开始新工作时，速赢有助于早期证明您的价值。
Due Diligence Due diligence refers to the research behind a decision, so if you've done your due diligence, no matter the careful attention that it deserves, and you've evaluated all of the alternatives before making the decision, we usually use this verb do to do due diligence. Do, do banks have to do their due diligence on potential customers before they can open an account off the ground?
"Due Diligence"（尽职调查）指做出决定前的研究工作。如果您已经完成尽职调查，意味着您已给予应有的谨慎关注，并评估了所有备选方案。我们通常用动词"do"搭配：银行在为客户开户前必须对潜在客户进行尽职调查吗？
To get something off the ground means to start something. I'm guessing this comes from air travel in order to take flight, the airplane first has to get off the ground. But with this expression, we're really talking about starting larger activities, big initiatives, even businesses, getting a new business off the ground, not smaller things. We wouldn't say, let's get this meeting off the ground. We use it for larger complex initiatives. Now that we've secured budget, we're eager to get this project off the ground.
"get off the ground"（启动）意思是开始某事。我猜这个表达来自航空领域，飞机必须先离开地面才能飞行。但这个表达主要用于启动大型活动、重要计划甚至新业务，不用于小事。我们不会说"让我们启动这个会议"，而是用于大型复杂项目。例如："既然已获得预算，我们迫切希望启动这个项目。"
Long shot. This is something that's unlikely to happen or something that's unlikely to have success. Again, like many business English expressions, this one comes from American sports. If a player is trying to shoot the ball from really far away from a long distance, it's not likely that he or she is going to make the shot. Getting the job is a long shot, but if I don't try I'll never know if it's possible.
"long shot"（希望渺茫）指不太可能成功的事情。同样，这个表达来自美国体育。如果运动员从远距离投篮，不太可能命中。例如："得到这份工作希望渺茫，但如果不尝试就永远不知道可能性。"
I love that attitude on top of to be on top of something means that you're in control of what you're responsible for. A project, a task, you're on top of it, you're making sure it's going well and it's going to be successful. Our new intern is always on top of her work. We need to hire her last one here.
我喜欢这种态度。"on top of"（掌控）意味着您能掌控负责的项目或任务，确保进展顺利和成功。例如："我们的新实习生总能掌控自己的工作。我们需要聘用她。"
Up to speed. To be up to speed means to be completely up to date with the current situation, to have all the necessary information about something in order to do what needs to be done. For example, if you have a new team member, your boss may ask you something like, hey, can you make sure Megan is up to speed on the ABC account before we have the call with the client? As always, thank you so much. I appreciate you.
"up to speed"（了解最新情况）意思是完全掌握现状，拥有完成工作所需的所有信息。例如，如果有新团队成员，老板可能会问："你能确保Megan在与客户通话前了解ABC账户的最新情况吗？"一如既往，非常感谢。
TIP
介绍了10个高频商务英语表达，具有以下特点：
实用性强：精选的表达均来自讲师15年跨国企业工作经验，覆盖会议、项目管理、职场沟通等核心场景。
溯源清晰：多数表达标注了可能的起源（如体育术语），帮助理解记忆，如"kick off"（足球）、"long shot"（篮球）。
语境完整：每个表达都配有商务场景中的使用示例，如邮件用语("heads up")、新员工指导("quick win")、项目启动("off the ground")等。
层次分明：从开始("kick off")到掌控("on top of")再到同步信息("up to speed")，逻辑连贯地展现了职场工作流程。
教学技巧：采用"定义+例句+使用场景"的三段式讲解，符合语言学习规律，非正式表达("just a heads up")与正式用语("due diligence")区分明确。
06 10个高频商务英语动词短语
All right, guys, get ready to advance your business vocabulary because in this video we're gon na look at 10 phrasal verbs that you absolutely need to know because you are guaranteed to hear them every day at work. But first, what is a phrasal verb? Well, it's an idiomatic phrase that consists of a verb and another element, like an adverb or a prepositional. So these are things like take off or wake up. And in business English, we have zillions of them. So let's get to the first phrasal verb on our list run by.
好了，各位！准备好提升你们的商务词汇量吧！在本视频中，我们将学习10个你必须掌握的动词短语，因为它们在工作场景中每天都会出现。但首先，什么是动词短语？它是一种由动词和副词或介词等成分组成的习惯用语，比如"take off"（起飞/脱掉）或"wake up"（醒来）。商务英语中有大量这类短语。现在来看第一个短语——run by。
So this means to tell someone something, but with the specific purpose of wanting their thoughts or opinion about it or wanting their approval. For example, she has an interesting idea. She's going to run by the management team, so she needs their approval before she can execute on this idea. So she's going to explain her idea to them, she's going to tell them about it, kind of wanted to run something by you. I have a hypothesis I'd like to run by you, another phrasal verb you're guaranteed to hear at work is go over.
它的意思是向某人传达某事，目的是征求对方的意见或获得批准。例如："她有个有趣的想法，需要向管理团队run by（汇报），因为执行前需得到他们的批准。"她会向团队解释这个想法，类似"我想和你讨论某事"。比如："我有个假设想run by（请教）你。"另一个职场高频短语是go over。
So this means to review, to examine, or to check something. For example, let's go over the plan one more time before I present it to the team. So here we want to discuss the plan in detail with the other person to make sure we both understand it and that we're both on the same page. So we can go over the budget and how they're spending their resources. Let's go over the objectives and see if you pass.
意为"审查、检查或核对"。例如："在向团队汇报前，我们再go over（过一遍）这个计划。"这里指详细讨论以确保双方理解一致。比如："我们go over（审核）预算和资源分配情况"，或"go over（检查）目标看你是否达标"。
Next on our list is set up. So this can mean a couple of different things. First, it can mean to arrange something or to schedule something like a meeting or a conference call, let's set up a meeting to discuss the project further. We're going to set up a call and then we set up a meeting to talk about it. Or it can also mean to establish something like an office in a new city, for example, or some kind of new operation, the company he set up a new office in Miami, so we set up a call center through which we could intermediate that communication. We eventually set up an office in India, reach out another super common one.
下一个短语是set up。它有多重含义：一是"安排或预约"，比如会议或电话："我们set up（安排）个会议进一步讨论项目"；二是"建立"，如设立新办公室或业务："公司在迈阿密set up（设立）了新办事处"，或"我们set up（建立）了一个呼叫中心来中转沟通"。再比如："我们最终在印度set up（设立了）办公室。"另一个超高频短语是reach out。
We say this all the time, it means to contact someone so you can reach out via phone, email, text, it's to make an effort in someone's direction to communicate with them. I'll reach out to the client to see if they have any questions. Also was able to reach out to people who then became these kinds of figureheads. You can reach out to one of them and do that.
这个短语意为"联系某人"，可通过电话、邮件或短信："我会reach out（联系）客户询问是否有问题"；或"他曾reach out（接触）一些人，后来这些人成了核心人物"。比如："你可以reach out（联系）其中一位来处理。"
Another phrasal verb that comes up all the time is walk through and it means to show or explain something to someone to be sure that they understand it fully. Can you walk me through the report? So we're asking here, can you show me the report step by step? Can you answer any questions that I might have so that I know that I understand? Walk us through what happened here. So let's walk through the navigation of this website.
另一个常用短语是walk through，意为"逐步演示或解释以确保对方完全理解"。"你能walk me through（带我过一遍）这份报告吗？"即逐步讲解并答疑；或"请walk us through（说明）这里发生了什么"，以及"我们来walk through（演练）网站导航流程"。
Okay, next we have deal with, so this means to handle something, to take action in order to resolve it. So you could say I have a few issues I need to deal with this morning. So I need to do something about these issues. I need to take action on these issues so that they're resolved. I think we have to deal with first things first. What did you do, how did you deal with the sort of the mean? These are unexpected challenges, obviously, look into.
接下来是deal with，意为"处理或解决问题"。"今早我有几个问题要deal with（处理）"，即采取行动解决；或"我们得deal with（优先处理）首要任务"，以及"你如何deal with（应对）这类突发挑战？"另一个短语是look into。
Now, we say this when we want to investigate something, we want to look into the facts about the situation. This is a good phrasal verb to use when you don't have the answer to something. So instead of just saying, I don't know, you could say something like that's something I'll need to look into, so I'll need to take time to investigate it to find out more about that. Of course, we're continuing to look into that. I would have to look into that more specifically.
当我们想调查某事时使用look into，意为"深入研究"。当不知道答案时，用这个短语比直接说"I don't know"更专业："这需要我look into（调查）一下"，即花时间查明真相；或"我们仍在look into（调查）此事"，以及"我得更具体地look into（研究）"。
All right, next on our list we have work on, so this means to put effort into creating something or completing something like a project or a task. We need more time to work on the new website design. You can also work on a problem area that you need to improve. For example, he has to work on his English pronunciation, so maybe his pronunciation isn't that great, but he's putting an effort into making it better. He's working on his pronunciation. There's 1000 engineers every single day who work on the product, all the talent and the operatives who work on campaigns bring up is another common phrasal verb that you need to know.
下一个是work on，意为"投入精力完成某事或改进不足"。"我们需要更多时间work on（完善）新网站设计"；或"他得work on（改进）英语发音"。比如："每天有1000名工程师work on（开发）这个产品。"另一个必备短语是bring up。
And it means to start to talk about something so that it can be further discussed and considered. We often bring things up during meetings, for example. So maybe somebody might ask you, do you have anything you'd like to bring up at tomorrow's meeting? Yeah, you bring up a good point about experience. So is there anything else you'd like to bring up or figure out? So this means to make an effort to find the answer to something or to find the solution to a problem. He's trying to figure out why the app isn't working properly. He doesn't understand why the app isn't working properly, but he's trying to find the answer. He's trying to find the solution to fix the problem. He's trying to figure it out, to share best practices, to figure out what has worked, what hasn't worked. We can pause, figure out what's going on, and then work to fix it.
bring up指"提出议题以供讨论"。"明天的会议你有想bring up（提出）的内容吗？"或"你bring up（提到）的经验观点很好"。最后一个短语是figure out，意为"努力找出答案或解决方案"。"他正试图figure out（弄清）应用故障原因"，即寻找修复方法；或"我们暂停一下，figure out（查明）问题再修复"。
Now, just listening to me talk about these phrasal verbs and explain them isn't enough to really know them and internalize them. So I'm going to challenge you this week to use all 10 of these words in your conversations at work. Let's see if you can do it, but don't stop there. Keep building your English vocabulary with this video right here. That's it for today, thank you so much for watching, and I'll see you in this video next.
仅听讲解不足以真正掌握这些短语，因此我挑战你们：本周在工作中使用这10个短语！但别止步于此，继续通过其他视频积累词汇。今天就到这里，感谢观看，我们下期见！
TIP
内容结构：
• 引入：定义动词短语（Phrasal Verbs）及其重要性。
• 主体：按"短语→定义→职场例句→扩展场景"逐条解析10个高频短语。
• 结尾：强调实践（挑战任务）+ 鼓励持续学习。语言特点：
• 口语化教学：如"guys", "zillions", "gon na"（going to）拉近与观众距离。
• 实用导向：所有例句均来自真实职场场景（会议、汇报、客户沟通等）。
• 重复强化：通过同义替换（如"review"和"examine"）加深理解。教学逻辑：
• 认知-理解-应用：从概念解释→例句演示→主动使用，符合学习规律。
• 难点处理：对多义短语（如set up）分情况说明，避免混淆。
07 10个商务英语进阶词汇
If you want to sound more advanced in your English, more professional, and make a stronger impression at work, well, you've clicked on the right video because today I'm going to give you 10 easy ways to change your basic English to business English and really start speaking like a pro.
如果你想提升英语水平、显得更专业，并在职场中留下更深刻的印象，那么你点开这个视频就对了。今天，我将教你10个简单方法，将基础英语转化为商务英语，让你真正像专业人士一样交流。
Now, if you want to advance your career globally, business English is a must. And notice, I didn't just say English, I said business English because it really is kind of its own language.
如果你想在全球范围内推动职业发展，商务英语是必备技能。请注意，我特意强调“商务英语”而非普通英语，因为它确实是一门独特的语言。
So by the end of this video, you're going to have 10 new words that we use in the English speaking workplace every day. I'll start with the English word that you probably already know, and then I'll give you the higher level business equivalent.
通过本视频，你将掌握10个英语职场日常用语。我会从你已熟悉的普通词汇开始，再提供更高级的商务替代词。
Okay, let's dive in. The word contact is used in professional settings, but in all my 15 years of working for global companies, it's much more common to hear people use the phrasal verb to reach out when people are talking about calling, emailing, or even texting someone. I'll reach out to my manager to see about budget approval.
现在开始吧。"Contact"虽用于职场，但在我为跨国企业工作的15年中，人们更常用短语动词"reach out"来表示联系（如电话、邮件或短信）。例如：“我会联系经理确认预算审批。”
Number two, if you've discussed something with someone and you agree on how you're going to proceed in business English, you align with them and you align with someone on something. I've aligned with my team on the plan, so let's get started.
第二，若你已与某人讨论并达成一致，商务英语中用"align"表示“与某人就某事达成共识”。例如：“我已与团队就计划达成一致，现在开始执行。”
Number 3, now at work, we do use the verb to schedule all the time when we're talking about planning or organizing something. So you can absolutely use schedule and you'll sound very professional. But if you want to sound a little more like a native speaker and really take your English up a notch, you'd say set up. So set up a meeting, set up a zoom, set up a conference call, let's set up a time to talk and discuss this further.
第三，职场中常用"schedule"表示安排事务，这已足够专业。但若想更地道，可用"set up"，如“安排会议/Zoom/电话会议”或“约时间进一步讨论”。
Number 4, the more professional version of the word change is modify. And you can modify really anything that you create a presentation, a report, a budget, a document. We had to modify the presentation to better suit the client's needs.
第四，"change"的更专业说法是"modify"，适用于修改演示文稿、报告、预算或文件。例如：“我们修改了演示文稿以更符合客户需求。”
Number 5, when you're talking about the main ideas or the main points of a presentation, a webinar, even a meeting, you're talking about the key takeaways because it's the ideas or the points that you want to take away. I had to miss the webinar. What were the key takeaways?
第五，用"key takeaways"指代会议/演讲的核心观点。例如：“我错过了线上研讨会，主要结论是什么？”
Number 6, when we want to tell someone what we think about an idea, they have a presentation they gave, even how they're doing in their job, a suggestion for improvement, We give them feedback. But watch out. There's a common mistake here with this word. The word feedback never takes the plural form, so never add an S to the end.
第六，用"feedback"表达对想法/表现的建议，但需注意：该词不可数，切勿加"s"。
Number seven, now, problems always come up at work, but the word issue is better to use in a professional context. That's because problem is very negative, the word issue is a little softer, so we tend to use it more often. The project got off to a rough start due to some communication issues.
第七，职场中多用"issue"替代负面含义较强的"problem"。例如：“项目因沟通问题开局不顺。”
Number 8, when we talk about something that has to be completed or has to be provided as part of a project, we have a really nice word for this in business English, it's deliverable, something that you have to provide is something that you have to deliver. The project deliverables includes some ads for social media.
第八，用"deliverable"指项目需交付的成果。例如：“该项目交付物包括社交媒体广告。”
Number 9, if we have the capacity or the time to work on something like a project or some other task, we have the bandwidth to do it now, this word is especially useful in cases where you have to tell a co-worker that you really don't have time to do what they're asking you to do, but in a way that's very polite and professional. I'm sorry, I just don't have the bandwidth to review that document today.
第九，用"bandwidth"委婉表达是否有精力处理任务。例如：“抱歉，我今天没空审阅那份文件。”
And last but not least, someone or something who's very flexible and can adapt well to changing situations is called agile in business English now a company, a team or even a person can be agile. Agile businesses were better able to succeed during the pandemic.
最后，"agile"形容能灵活适应变化的个人/团队/企业。例如：“疫情期间，敏捷型企业更易成功。”
So there you have it, 10 ways to replace the English that you already know with better business alternatives so you can really take your English to the next level at work. Thanks again for watching and I'll see you next time.
以上就是10个商务英语替代词，助你职场英语进阶。感谢观看，下次见！
TIP
1.内容结构：采用“总-分-总”框架，先强调商务英语的重要性，再逐条解析10个进阶词汇，最后总结目标。 2.语言特点：
- 实用性强：每个词汇均配职场例句，如"reach out"替代"contact"。
- 纠错提示：明确"feedback"不可数等易错点。
- 情感策略：用"issue"弱化负面性，体现职场沟通技巧。
3.教学逻辑：对比基础词与商务词（如"change"→"modify"），突出专业度提升路径。
08 英语线上会议的实用短语指南
In this video, we're going to look at some key words and phrases that you absolutely need to know if you're having online meetings in English so that you can participate like a pro. Let's get straight into it.
在本视频中，我们将介绍一些在英语线上会议中必须掌握的关键词和短语，让你能像专业人士一样参与讨论。现在让我们直接开始吧。
Let's start with small talk. I think we all know that feeling when you sign into a meeting a couple minutes early and it's just you and one other person there, it can be a little awkward. So to break the ice and make some polite conversation, you can ask some good open-ended questions like, how's everything in New York? What's keeping you busy these days? Do you have any interesting projects on the horizon? Have you been following the [and then name maybe a global event or something important going on in your industry?]
先从闲聊开始。我想大家都有过这种体验：提前几分钟进入会议，发现只有你和另一个人在场，气氛可能有点尴尬。为了破冰并展开礼貌的对话，你可以问一些开放式问题，比如：“纽约那边一切还好吗？”“最近在忙些什么？”“手头有什么有趣的项目吗？”“你关注了[某个全球事件或行业内的重大动态]吗？”
For example, if you're the one leading the meeting, you need to say something to signal to the group that it's time to begin. And we usually start this with words like, "Okay, all..." followed by things like "it looks like everybody's here, so let's kick off," "shall we begin?" "It's 2 o'clock, so let's get started."
例如，如果你是会议主持人，需要用语言示意大家会议该开始了。通常可以这样开头：“好的，各位……”接着加上：“看来人都到齐了，我们开始吧。”“可以开始了吗？”“现在是两点，我们正式开会。”
Now, a frustrating part of online meetings is the tendency for people to talk over each other, even if they don't necessarily mean to interrupt. So when that happens, you can say something like, "My apologies for interrupting, go ahead, Teresa." Now if you want to interrupt someone in face-to-face communication, you can do it more subtly with gestures or facial expressions. But in an online setting, you have to be a little more direct. It's always best to use the person's first name to get their attention in a polite way. For example, "Martina, if I may," "Kevin, can I jump in here for a second?" "Sorry to interrupt, but..."
线上会议的一个恼人之处是大家容易同时发言，即使并非有意打断。这时你可以说：“抱歉打断，特蕾莎，请继续。”如果是线下交流，可以通过手势或表情更委婉地打断，但在线上需要更直接。礼貌的做法是称呼对方名字，比如：“玛蒂娜，我能插一句吗？”“凯文，我能稍作补充吗？”“抱歉打断，不过……”
Now if someone interrupts you, you can say, "Just let me finish my point here," "I'm not quite finished." Or you can allow them to interrupt you by saying, "Go ahead."
如果别人打断你，可以说：“请让我说完。”“我还没讲完。”或者允许对方插话：“你说吧。”
Now if you're leading a meeting or presenting during a meeting and you need to pause to do something, like to get a file or to share your screen, communicate to the group what you're doing. Don't just go silent. For example, you can say things like, "I'm going to share my screen now," "Bear with me while I pull up the document," "Give me a second. I'm going to check my Wi-Fi connection."
如果你是主持人或正在汇报，需要暂停操作（比如调取文件或共享屏幕），务必告知大家你的动作，不要突然沉默。例如：“我现在要共享屏幕。”“稍等，我调一下文档。”“稍等片刻，我检查下Wi-Fi连接。”
Now what would an online meeting be without some technical issues? If you run into a problem, you can say, "Apologies, I'm having some technical difficulties," "There seems to be a problem with the connection on my end." When your video doesn't move due to a bad connection, we use the expression "to be frozen." So we say, for example, "The screen is frozen," or "John, you're frozen."
线上会议怎能没有技术问题？遇到故障时可以说：“抱歉，我这边有些技术问题。”“我的网络似乎有问题。”当画面因网络卡顿静止时，英语用“frozen”形容，比如：“屏幕卡住了。”“约翰，你卡住了。”
Of course, during online meetings we often have audio issues which make it hard for people to hear each other or even understand what others are saying. So when that happens and you need to ask someone to repeat themselves, you can say things like, "I didn't catch that. Can you say that again?" "Can you speak up a little?" "We can't hear you," "Can you come closer to the microphone?" If there's a lot of noise where you are, you can say, "Excuse the background noise." If someone's microphone is off, you can say, "You're on mute," or "Sorry, I was on mute."
当然，线上会议常出现音频问题，导致听不清或听不懂别人说话。这时可以说：“我没听清，能重复一遍吗？”“能大点声吗？”“我们听不见你。”“能靠近麦克风吗？”如果环境嘈杂，可以说：“抱歉有背景噪音。”如果对方麦克风关闭，可以说：“你静音了。”或“抱歉，我刚刚静音了。”
And when you can only hear parts of what someone is saying because the connection is interrupted, we use the expression "to break up." So you could say to them, "You're breaking up." Now if someone's unexpectedly disconnected from the meeting, we say that we've lost that person. "Did we lose Andrew?" You can also ask if the person is still there, "Are you there, Carla?" If everything's back to normal, then you can say, "Andrew's back," "Yes, we can hear you now."
当因网络问题只能断断续续听到对方说话时，英语用“break up”表达，比如：“你声音断断续续的。”如果有人意外掉线，可以说：“安德鲁掉线了吗？”或确认对方是否在线：“卡拉，你还在吗？”若恢复正常，可以说：“安德鲁回来了。”“现在能听到你了。”
If the meeting is taking longer than planned and you need to leave before it's finished, you can say, "Sorry, I have a hard stop at 2 o'clock," "I need to go." Or more informally, you can say, "Sorry, guys, I gotta jump," or "I gotta drop."
如果会议超时且你需要提前离开，可以说：“抱歉，我两点必须结束。”“我得先走了。”或更随意地说：“抱歉各位，我得撤了。”
Now, when the meeting is ending, before you sign off, it's good business etiquette to thank everyone and say goodbye. Don't just sign off without saying anything. So you can say, "Thank you, everyone. Bye," "Have a nice weekend," "Thanks all, have a good one," "Cheers."
会议结束时，应在退出前感谢并道别，这是商务礼仪。不要直接退出。可以说：“谢谢大家，再见。”“祝周末愉快。”“各位辛苦了，祝好。”“再见。”
Alright guys, I hope you found this video helpful and I hope that you put these words and phrases into use in your very next online meeting. Thanks so much for watching, and I'll see you next time.
好了各位，希望本视频对你有帮助，也期待你在下次线上会议中用上这些表达。感谢观看，我们下次见！
TIP
- 结构清晰：视频内容从会议前的闲聊、正式开场、打断与插话、技术问题应对到结束礼仪，覆盖了线上会议全流程。
- 实用性强：提供了大量场景化表达，如网络卡顿（frozen）、声音断续（break up）、礼貌打断等，适合非英语母语者学习。
- 语言风格：口语化且简洁，符合视频教学特点，如“Let’s get straight into it”“Sorry, guys”等。
- 文化提示：强调商务礼仪（如道别）和线上沟通的差异（需更直接称呼名字）。
09 商务英语七大高频错误
Today we're talking about some of the most common mistakes in business English that get in the way of your fluency. Let's get straight into it and start fixing these common mistakes in business English, starting with six words that we use every day at work.
今天我们要讨论的是商务英语中一些最常见的错误，这些错误会影响你的流利度。我们直接开始，从每天工作中使用的六个单词入手，纠正这些常见的商务英语错误。
Now, take a look at this list. What do these words have in common? Well, they don't exist, that's right, the words feedback, advice, knowledge, information, research, and equipment have no plural form. That means never add an S to the end of them.
现在看看这个列表。这些单词有什么共同点？没错，它们其实没有复数形式——feedback（反馈）、advice（建议）、knowledge（知识）、information（信息）、research（研究）和equipment（设备）都不能加"S"。
We do usually use other words with these words though. For example, some any or a piece of she gave me some great feedback and advice. I just read an interesting piece of research, he needs some more information first, they don't have any knowledge about that, there's no more equipment available.
不过，我们通常会搭配其他词使用这些单词。例如：用some、any或a piece of——"她给了我一些很好的反馈和建议"，"我刚读了一篇有趣的研究"，"他需要先了解更多信息"，"他们对那件事一无所知"，"没有更多设备可用了"。
Now let's talk about the verb to explain. Many times I hear things like this, can you explain me this? We don't explain someone something, rather we explain something to someone, so the correct way to express that thought would be, can you explain this to me?
现在说说动词"explain"。我经常听到这样的表达："Can you explain me this?"（错误）。我们不能说"explain someone something"，而要说"explain something to someone"。正确表达是："Can you explain this to me?"
When I'm at networking events or meeting new people for the first time and I want to ask them where they work, meaning the name of their company or organization, I often hear responses like this. I work in Microsoft.
在社交活动或初次见面时，当我问别人在哪里工作（指公司或机构名称），常听到这样的回答："I work in Microsoft."（错误）。
When we want to tell someone where we work and we want to mention the actual name of our company or organization, we use the preposition for not in now some people do use at, but it does sound more polished, professional, at least in the us, to use. For. The one exception though, would be if you work at a school or a hospital, then you can say at, but either way, it's never in.
提到公司或机构名称时，介词要用"for"而非"in"。虽然有人用"at"，但在美国用"for"听起来更专业。唯一例外是学校或医院——可以用"at"，但绝对不能用"in"。
I work for Google, He works as a translator for the United Nations. She's a doctor at Cedar Sinai Hospital. So let's practice a little. Tell me in the comments, where do you work?
正确示例："I work for Google"（我在谷歌工作），"He works for the United Nations"（他在联合国当翻译），"She's a doctor at Cedar Sinai Hospital"（她是西达赛奈医院的医生）。请在评论区练习：你在哪里工作？
Another common mistake that really gets in the way of fluency is about answering questions that start with the word do, for example I'll often ask my colleagues, Do you have a lot of work this week? And I'll often get a response like, yes, I have. Now what's wrong with that?
另一个影响流利度的常见错误是回答以"Do"开头的问题。比如我问同事："Do you have a lot of work this week?"（你这周工作多吗？），常听到回答："Yes, I have."（错误）。
If someone asks you a question that begins with the word do, do has to be in your answer as well. So the correct response to that question would be yes, I do or no I don't.
如果问题以"Do"开头，回答也必须包含"Do"。正确回答是："Yes, I do"或"No, I don't"。
The next common mistake we have to fix is with the words talk and discuss. We discussed about the new campaign. We talked the new campaign. Now, both of those are wrong.
下一个常见错误与"talk"和"discuss"有关。错误例句："We discussed about the new campaign"和"We talked the new campaign"。
We either discuss something or we talk about something. We discussed the new campaign or we talked about the new campaign.
正确用法是："discuss + 直接宾语"或"talk about + 宾语"。即："We discussed the new campaign"或"We talked about the new campaign"。
I often get emails that end with. I will appreciate it if you could. Instead we would use the word would here. This is a much more natural way to request something from someone with politeness and professionalism.
我常收到以"I will appreciate it if you could..."结尾的邮件。这里应该用"would"而非"will"，这是更自然、礼貌且专业的请求方式。
I would appreciate it if you could get back to me by tomorrow.
正确示例："I would appreciate it if you could get back to me by tomorrow."（若您能在明天前回复，我将不胜感激。）
Another common business English mistake happens when people are explaining how many people are in attendance somewhere. We are 5. We were 10 people in the meeting.
另一个商务英语错误出现在说明参会人数时。错误例句："We are 5"或"We were 10 people in the meeting"。
If you say we are five or whatever number, it kind of sounds like you're saying you're five years old. More natural way to say this is there are five of us. There were 10 of us in the meeting.
如果说"We are five"，听起来像在说自己5岁。更自然的表达是："There are five of us"或"There were 10 of us in the meeting"。
So now I've shared seven of the most common mistakes in business English that you need to avoid if you want to sound more natural and more fluent at the same time.
以上就是商务英语中七个最常见的错误，避免它们能让你的表达更自然流利。
It's also important to make sure that you can understand the language around you in the workplace and that you really know the lingo. As always, thank you so much for watching, and I'll see you in this video next.
同时，确保理解职场用语并掌握行话也很重要。感谢观看，我们下期视频见！
TIP
- 内容结构：从不可数名词、动词搭配、介词使用、问答句式、近义词区分到邮件礼仪，覆盖了商务英语的典型错误场景。
- 教学逻辑：每个错误点均通过"错误示例→纠正→正确示范"的三段式展开，清晰易懂。
- 实用价值：聚焦高频易错细节（如explain to/for company名称/Do回答），直击非母语者的痛点。
- 语言风格：口语化表达（"Let's get straight into it"）与专业术语（"preposition"）结合，符合商务英语教学定位。
10 3个常见面试问题的高分回答技巧
Now, you could be the most qualified person for a job, but if you don't come across as confident. You're going to have trouble getting an offer. Practice and preparation really pay off, especially if your job interview is in English and English isn't your first language. So to help you ace your next job interview, in this video I'm sharing three of the most common questions asked during interviews and some advice on how to answer them. Make sure you watch to the very end of this video because that's where I'm going to cover the interview question that most people tend to get wrong.
即使你是某个职位最合适的人选，但如果表现得不够自信，你也很难获得录用机会。练习和准备至关重要，尤其是当你的面试是用英语进行而英语又不是你的母语时。为了帮助你在下一次面试中脱颖而出，在本视频中，我将分享三个面试中最常见的问题以及如何回答这些问题的建议。请务必观看视频到最后，因为我会在那里讲解大多数人容易答错的面试问题。
Now, one of the first questions you can expect is something along the lines of what's your greatest strength? Now here you're telling the interviewer about one of your skills that is critical for success in the position. And when answering this question, a good phrase to use is I've been noticed for because that demonstrates that other people are validating this skill and benefiting from it. Say I'm a good communicating, say I've been noticed for my communication skills, then elaborate with an example of how you've put that skill into practice.
面试中你可能会遇到的第一个问题是类似“你最大的优势是什么？”这样的问题。这时，你需要向面试官介绍一项对该职位成功至关重要的技能。回答这个问题时，一个好的表达方式是“I've been noticed for”（我因……而受到关注），因为这表明其他人认可这项技能并从中受益。不要说“我擅长沟通”，而要说“我因沟通能力而受到关注”，然后用一个例子详细说明你是如何将这项技能付诸实践的。
An example response could sound like this. Throughout my career I've been noticed from my strong written communication skills. In my previous role, our inside sales team was struggling to get responses to their emails to prospective clients, so I took the initiative to develop some new email templates with attention grabbing, opening lines and key points that better communicated the value of our services. These emails were an immediate success and brought in X number of qualified leads.
一个示例回答可以是这样的：“在我的职业生涯中，我因出色的书面沟通能力而受到关注。在我之前的职位上，我们的内部销售团队在向潜在客户发送邮件时难以获得回复，因此我主动开发了一些新的邮件模板，包含吸引人的开头和关键点，以更好地传达我们服务的价值。这些邮件立即取得了成功，并带来了X个合格的潜在客户。”
Moving all to another question you can expect in an interview, What's a major challenge you face and how did you overcome it? Now interviewers are looking for qualities and character traits like resilience, problem solving, decision making, so you need to be prepared to talk about how you overcame a difficult situation or resolve a conflict. So you want to first describe the challenge that you faced, outline the actions that you took to resolve it, and then end with the positive result.
接下来是面试中可能会遇到的另一个问题：“你曾面临的主要挑战是什么？你是如何克服的？”面试官希望看到你的韧性、问题解决能力和决策能力等品质，因此你需要准备好谈论你是如何克服困难或解决冲突的。回答时，首先描述你面临的挑战，概述你采取的解决措施，最后以积极的结果收尾。
You want to start with the phrase I'll share an example. I'll share an example from a previous position as a creator project manager. We once had a client who needed to accelerate their campaign's deadline, giving us only 10 days to create all of the graphics and copy deliverables. To solve this problem, I took the following actions. First, I met with the team leads to reassign their team members to the priority tasks. We then hired external designers to take on tasks for our other clients. Throughout the process, I held daily team standup meetings to ensure progress. The result was extremely positive. With this reorganized timeline, the team was able to comfortably meet the new deadline and keep the client satisfied.
你可以用“I'll share an example”（我来分享一个例子）开头。例如：“我来分享一个我之前担任创意项目经理时的例子。我们曾有一个客户要求加快活动截止日期，只给了我们10天时间完成所有设计和文案交付。为了解决这个问题，我采取了以下措施：首先，我与团队负责人开会，重新分配团队成员优先处理这项任务。然后，我们聘请外部设计师接手其他客户的工作。在整个过程中，我每天召开团队站会以确保进度。结果非常积极，通过重新调整时间表，团队顺利满足了新的截止日期，并让客户感到满意。”
Now onto what's arguably the most difficult job interview question to answer, tell me about yourself now, this is the number one way to begin an interview, but it's kind of a trick question because it doesn't really mean tell me about yourself. This is not the time to be talking about your hobbies, your age, your family, telling your whole life story or your entire career history, especially if you're interviewing with an American company, What the interviewer really wants to know here is what makes you stand out the value that you could bring to their organization and what brought you to apply for the job. This question is so broad, which is why most people tend to get it wrong.
接下来可能是最难回答的面试问题：“请介绍一下你自己。”这是面试最常见的开场问题，但它有点像一个陷阱，因为它并不是真的让你介绍自己。这时不适合谈论你的爱好、年龄、家庭、整个人生故事或完整的职业经历，尤其是如果你面试的是一家美国公司。面试官真正想知道的是：是什么让你与众不同？你能为他们的组织带来什么价值？以及你为什么要申请这份工作？这个问题非常宽泛，因此大多数人容易答错。
So a good way to structure your response here is to use the present past future framework first, say something about the present who you are what makes you stand out, then say something about your past successes that are relevant to the position, and finally, end with something about the future, why you'd be a good fit for the role and the company.
一个好的回答结构是采用“现在-过去-未来”框架：首先谈谈现在——你是谁，是什么让你脱颖而出；然后谈谈过去——与该职位相关的成功经历；最后以未来收尾——为什么你适合这个职位和公司。
An example could sound like this. I'm an energetic marketer with proven success designing campaigns that drive sales. My strength lies in thinking of new ways to creatively reach prospects and clients. I've spent the last 10 years helping companies in the B2B tech industry boost their website conversion with social media. My most recent campaign helped my client increase their rate by X percent, and while I've really enjoyed the work I've been doing for my clients I'd love to dig in a little deeper and bring my skills to one specific tech company. That's why I was so eager to apply for this position. All right, thank you so much for watching, and I'll see you in this video next.
一个示例回答可以是这样的：“我是一位充满活力的营销人员，在设计推动销售的活动中取得了成功。我的优势在于能够以创新的方式触达潜在客户和客户。过去10年，我一直在帮助B2B科技公司通过社交媒体提升网站转化率。我最近的一次活动帮助客户将转化率提高了X%。虽然我很享受为客户所做的工作，但我希望更深入地投入，并将我的技能带到一家特定的科技公司。这就是我如此渴望申请这个职位的原因。”好的，非常感谢观看，我们下期视频再见。
TIP
- 核心主题：视频内容聚焦于如何在英语面试中自信回答三个常见问题，帮助非英语母语者提升面试表现。
- 问题分析：
• 优势问题：强调用“I've been noticed for”展示技能的实际价值，并举例说明。
• 挑战问题：采用“挑战-行动-结果”结构，体现解决问题的能力。
• 自我介绍：避免泛泛而谈，用“现在-过去-未来”框架突出与职位相关的核心价值。 - 实用建议：
• 语言表达：避免主观描述（如“我擅长”），改用客观证明（如“受到关注”）。
• 结构清晰：每个回答均需逻辑连贯，结合具体案例。
• 文化适配：针对美国公司面试，需直接聚焦职业价值而非个人背景。
11 搞定英文自我介绍
How do you feel when you hear these words? Let's go around and introduce ourselves. Does that make you want to panic, run, or even hide? Well, you won't any more after you watch this video because I'm going to give you a super simple three-step formula to introduce yourself professionally with ease and confidence every single time.
当你听到这些话时是什么感受？“让我们轮流做个自我介绍。” 这会让你感到恐慌、想逃跑，甚至躲起来吗？别担心，看完这个视频后你就不会再这样了！因为我要教你一个超级简单的三步公式，让你每次都能轻松自信地做专业自我介绍。
All right, so this formula has three steps. First, you're going to say something about the present, then you're going to mention something briefly about the past, and then you're going to end your introduction with something about the future. So present, past, future. And the idea here is to keep your introduction short and it should be no longer than about 20 seconds.
这个公式分为三步：首先，你要说一些关于现状的内容；接着简要提及过去的经历；最后用对未来的展望结束自我介绍。总结起来就是：现在、过去、未来。关键是要保持简短，整个介绍不超过20秒。
Step 1, the present. So to start your introduction, you're going to say who you are and what you do now. So for example, if it's a more formal situation and you're in a room with people from other companies, you could say something like, hello, everyone. I'm Jennifer Smith. I'm a software development manager at ABC Company where I'm responsible for the building of new systems and prevention of issues.
第一步：现在。 开头要说明你是谁以及当前的工作。例如，在正式场合与其他公司的人交流时，可以说：“大家好，我是Jennifer Smith，现任ABC公司的软件开发经理，负责新系统构建和问题预防。”
If it's a more informal situation, say you're just starting a new job and you're introducing yourself to your new coworkers, you could say something like, hi, y'all. I'm Joe. I'm part of the North America marketing team, and I'll be looking after generation of new leads.
如果是非正式场合，比如刚入职向新同事介绍自己，可以说：“嗨，我是Joe，隶属于北美市场部，主要负责新客户线索开发。”
Now here, just mention your primary responsibility, Not every single task that you do in your job, and especially if you're working for an American company, don't mention any personal details like how old you are, whether you're married or single, your hobbies. Just keep it to the professional side.
注意：只需提及核心职责，而非所有工作细节。尤其在美国公司，避免透露年龄、婚姻状况、爱好等私人信息，保持专业性。
All right, moving on to step 2, the past. So now is the time where you're going to want to mention something brief and relevant about your background, something that's going to help people get to know you just a little bit more and also establishes your credibility.
第二步：过去。 简要提及与当前相关的背景经历，帮助他人进一步了解你并建立可信度。
Think about some things that are relevant to the people you're talking to, things like past projects, companies you've worked for, other achievements, and just pick one of those things to highlight. So one example might be my background is in computer science. Before taking on this role, I worked with big data to gather insights for our clients in the financial services industry.
选择与听众相关的经历，如过往项目、公司或成就，并突出一点。例如：“我的专业背景是计算机科学。在担任现职前，我曾通过大数据分析为金融行业客户提供洞察。”
Or I've been with the company for two years now. Most recently, I was part of the team who worked on campaign ABC, which brought us Client X, so the key thing here is to keep it brief and relevant. Now is not the time to be telling your whole life story or giving a summary of your whole CV and resume or your career history.
或：“我在公司已工作两年，最近参与了ABC营销活动，成功签约客户X。” 关键是简洁相关，避免长篇大论或复述整个职业生涯。
And step 3, the future. Here, you want to end your introduction on a positive note and show some enthusiasm for the topic at hand, communicate some good energy, and show the people in the room that you're happy to be there, you're happy to be involved.
第三步：未来。 用积极态度收尾，表达对当前话题的热情，传递正能量，让在场者感受到你的参与意愿。
And it can be simple. For example, you could just say it's a pleasure to be here with you all today. I'm looking very forward to working with you or more informally. I'm excited to be part of this project. I think it'll be a great opportunity for all of us.
可以简单说：“很高兴今天与各位共事，期待合作！” 或非正式表达：“能参与这个项目很兴奋，相信对大家都是宝贵机会。”
Alright now if you put all three of these steps together, here's an example of how a full introduction might sound. Hi, everyone I'm Maria Sheeran. I'm a marketing manager at ABC Company where I'm responsible for lead generation campaigns for North America. I've been with the company for five years now. Prior to that, I managed the social media efforts for Company XYZ, it's a pleasure to be here today, and I'm really looking forward to working with you all on this project.
完整示例： “大家好，我是Maria Sheeran，现任ABC公司市场经理，负责北美地区的潜在客户开发活动。我在公司已任职五年，此前在XYZ公司管理社交媒体运营。很高兴今天与各位相聚，期待共同推进这个项目！”
So just remember, present, past, future, pretty easy, right? But don't stop there, Keep practicing your English speaking skills that you get more and more comfortable speaking in English in these kinds of work situations. Thank you so much for watching and I'll see you there next.
记住：现在、过去、未来——很简单吧？但别止步于此，持续练习英语口语，你会越来越适应职场英文交流。感谢观看，下次见！
TIP
- 结构化方法：提出“现在-过去-未来”三步框架，逻辑清晰且易于执行。
- 场景适配：区分正式与非正式场合的用语，强调职场文化差异（如美国公司避免私人话题）。
- 实用技巧：强调简洁（20秒内）、相关性（选择突出经历）和积极收尾（展现热情）。
- 示例驱动：通过具体案例（如Jennifer、Joe、Maria）增强可操作性。